Frequently Asked Questions
Everything you need to know about the world's best pizza surface.
What makes Baking Steel better than a traditional pizza stone?
The Baking Steel has a much higher thermal conductivity than a ceramic stone. It transfers heat to your dough much faster, resulting in a crispier crust and a more significant 'oven spring' for professional-grade results at home.
How do I clean and maintain my Baking Steel?
After use, let the steel cool completely. Scrape off any burnt-on debris with a bench scraper and rinse with hot water. Dry immediately and apply a light coat of vegetable oil to maintain the seasoning and prevent rust.
Can I use the Baking Steel on a grill or induction cooktop?
Yes! The Baking Steel is incredibly versatile. It can be used in the oven, on a gas or electric stovetop, on a grill, and even on induction surfaces, making it a perfect griddle or pizza surface for any heat source.
How long does shipping take within the United States?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location. You will receive a tracking number as soon as your steel leaves our warehouse.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product in its original condition for a full refund, minus shipping costs.
Does the Baking Steel come pre-seasoned?
Yes, all our steels arrive pre-seasoned and ready to use right out of the box. However, like a cast-iron skillet, the seasoning will continue to improve and darken with every use.